Privacy Policy
Effective Date: November 16, 2025
1. Introduction
San Francisco AI Agency ("Agency," "we," "us," or "our") is committed to protecting the privacy and security of the personal information we collect from visitors to our website, prospective clients, and business partners. This policy outlines our data practices in compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
2. Information We Collect
We have collected the following categories of Personal Information (PI) within the last twelve (12) months:
CCPA CategoryExamples of PI CollectedPurpose for CollectionIdentifiersName, email address, postal address, phone number, IP address, device identifiers.Communication, marketing, service delivery.Commercial InformationRecords of services purchased, obtained, or considered (e.g., AI project proposals, contract details).Transaction fulfillment, billing, and service management.Internet/Network ActivityBrowsing history, search history, information on your interaction with our website or advertisements.Website optimization, analytics, and service improvement.Professional/EmploymentJob title, company name, business address, and other professional details.Business development, service contracting, and B2B communication.Sensitive Personal InformationAccount log-in credentials (if saved with us) and financial/payment information (for billing).Authentication and payment processing.
Sources of Collection: We obtain the categories of PI listed above from:
- Directly from you: When you fill out forms, request a demo, or communicate with us.
- Client Data/Contracts: Information provided to us under contract for the purpose of AI development and model training.
- Automatically: Through website cookies, server logs, and tracking technologies.
- Third Parties: From business partners, recruitment services, and data analytics providers.
3. Use of Personal Information
We may use or disclose the PI we collect for the following "Business Purposes":
- Providing Services: To design, develop, and deploy AI models, chatbots, and other services for our clients.
- Customer Support: To respond to your inquiries, schedule meetings, and provide technical assistance.
- Marketing & Sales: To send you newsletters, promotional materials, or offers that may interest you (where legally permitted).
- Security: To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and prosecute those responsible.
- Internal Operations: To maintain the safety, security, and integrity of our websites, products, and services, and for internal research and development (e.g., improving our proprietary tools).
- AI Model Training: Client-specific data provided for the purpose of building a custom AI solution is only used for that client's model as defined in the master service agreement. We do not use client proprietary data to train our general, public-facing AI models.
4. Disclosure and Sharing of Personal Information
We may disclose your PI to third parties for our operational business purposes. We may also share your PI for cross-context behavioral advertising, subject to your right to opt-out.
Category of PI Shared/DisclosedCategories of RecipientsPurpose of Disclosure/SharingAll categories listed in Section 2Service Providers: Analytics providers, cloud hosting, email service platforms, payment processors.To help us run our business and deliver services.Identifiers, Internet ActivityAdvertising Partners: Digital marketing and social media platforms.To advertise our services to you, subject to your opt-out right.Identifiers, Professional InfoAffiliates/Subsidiaries: Companies related to the Agency.For internal administration and business operations.
We do not "Sell" Personal Information as the term is traditionally understood (i.e., for monetary profit in exchange for PI). However, our use of cookies for targeted advertising may constitute "Sharing" under the CPRA.
5. Your California Consumer Privacy Rights (CCPA/CPRA)
As a California resident, you have the following rights regarding your Personal Information:
Your RightDescriptionRight to KnowRequest the categories and specific pieces of PI we have collected about you, the sources, the purposes for collection, and the categories of third parties with whom we disclosed or shared it.Right to DeleteRequest the deletion of PI we have collected from you, subject to certain legal exceptions.Right to CorrectRequest the correction of inaccurate PI that we maintain about you.Right to Opt-Out of SharingThe right to direct us not to "share" your PI for cross-context behavioral advertising. We provide a "Do Not Sell or Share My Personal Information" link for this purpose.Right to Limit Use of Sensitive PIThe right to direct us to limit the use of your Sensitive PI (defined in Section 2) to only what is necessary to provide the services or as otherwise permitted by law.Right to Non-DiscriminationWe will not discriminate against you for exercising any of your CCPA/CPRA rights.
How to Exercise Your Rights:
You may submit a verifiable consumer request to us by:
- Emailing us at:
- Calling us at: 415-909-3654
- Our Address: 269 Hickory St, San Francisco, CA 94102
We will confirm receipt of your request within ten (10) business days.
6. Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Contact Information
If you have any questions or comments about this Privacy Policy, our data practices, or your rights under California law, please do not hesitate to contact us.
San Francisco AI Agency
Address: 269 Hickory St, San Francisco, CA 94102
Contact: 415-909-3654
